Comments on: Tips for Dealing with Angry Daycare Clients https://www.whereimaginationgrows.com/tips-angry-daycare-clients/ Hands-on learning through play and imagination Sun, 29 Sep 2019 22:21:50 +0000 hourly 1 https://wordpress.org/?v=7.0.2 By: anonymous https://www.whereimaginationgrows.com/tips-angry-daycare-clients/#comment-33100 Sat, 05 May 2018 19:58:08 +0000 https://whereimaginationgrows.com/?p=6252#comment-33100 My advice is to know your policies inside and out and to know what’s important to you. For me, I enforce every time for late pickup or late payment because I want to be paid on time and I want to be done working on time. If a parent can’t respect these 2 simple things (and pay a late fee if they abuse it), then I don’t want them here. I prefer extra $ than terminating a family, but I know some daycare providers will terminate if they are late X amount of times in a year.

I just dealt with a parent upset that I was charging a late payment fee for them paying 10 minutes late. Guess they thought they were above my policies, but then they threatened to pull their kid(s) if I didn’t waive it. I shrugged and said, “If that’s what you need to do.” (had read of other providers saying this when parents threaten to terminate care).

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